Terms of service
TERMS & CONDITIONS
Last updated: 27/9/2026
Welcome to RYSEN Activewear.
These Terms & Conditions govern purchases made through our website and the use of our website. By placing an order through our website, you agree to these Terms & Conditions.
Nothing in these Terms limits or excludes any rights you may have under applicable consumer law.
1. ABOUT RYSEN
RYSEN Activewear is a registered business name in the Republic of Cyprus.
Brand Name: RYSEN Activewear
Registration Number: EE62892α
Business Address: Larnaca 6012, Cyprus
Email: info@rysenactivewear.com
2. APPLICATION OF THESE TERMS
These Terms apply to orders placed through the RYSEN website and form part of the agreement between RYSEN and the customer.
Our Shipping Policy and Returns, Refunds & Exchanges Policy also apply to purchases made through our website and should be read together with these Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
3. PRODUCTS & PRODUCT INFORMATION
We take reasonable care to ensure that product descriptions, photographs, materials, sizing information and other product information displayed on our website are accurate and up to date.
Product photographs are intended to represent our products as accurately as reasonably possible. However, colours may appear slightly different depending on your device, screen settings, lighting or display.
Our size guide and any sizing or fit recommendations are provided to assist you in selecting a suitable size. Individual fit may vary depending on body shape, measurements and personal fit preference.
Nothing in this section affects your statutory rights where a product is faulty, does not conform to its description or otherwise does not meet the requirements of applicable consumer law.
4. PRODUCT AVAILABILITY
All orders are subject to product availability.
We make reasonable efforts to ensure that the stock information displayed on our website is accurate.
In the unlikely event that a product is shown as available but is actually out of stock due to an inventory, system or other genuine stock error, we may cancel the affected item or order.
If this happens, we will inform you as soon as reasonably possible and refund any amount already paid for the unavailable item.
5. PRICES
The prices displayed on our website are the prices payable for the products at the time an order is placed.
Any applicable shipping charges will be clearly displayed before you complete your order.
RYSEN may change product prices from time to time. Any price change will apply to future orders and will not retrospectively change the price of an order that has already been accepted.
We reserve the right to correct obvious pricing, typographical or technical errors.
Where an obvious pricing or technical error has occurred and an order has been placed based on that error, we may cancel the affected order or item. If payment has already been made, the amount paid for the affected item will be refunded.
6. PROMOTIONS & DISCOUNT CODES
From time to time, RYSEN may offer promotional discounts or discount codes.
Promotions may be subject to specific conditions, including validity periods, eligible products, minimum order values or usage limits. Any applicable conditions will be communicated with the relevant promotion.
Unless otherwise stated, promotional offers and discount codes cannot be combined.
RYSEN reserves the right, to the extent permitted by law, to refuse, withdraw or cancel a promotional code where there is evidence of fraud, misuse or an obvious technical or promotional error.
Purchasing an item at a discounted or promotional price does not affect any statutory consumer rights.
7. ORDERS & ORDER ACCEPTANCE
Orders may be placed through the RYSEN website using the checkout process provided.
Please check your order and the information you provide before completing your purchase.
An order is accepted once payment has been successfully completed and you receive an order confirmation.
Your order confirmation will be sent electronically using the contact information provided during checkout.
If we are unable to fulfil an accepted order because of a genuine stock or system error, we will contact you as soon as reasonably possible and refund the amount paid for the affected item or order.
We reserve the right to refuse or cancel an order where reasonably necessary in cases of suspected fraud, unauthorised or unlawful activity, misuse of the website or an obvious pricing or technical error, subject always to applicable law. Where payment has already been collected and the order is cancelled, the appropriate refund will be issued.
8. PAYMENT
Payment must be successfully completed through the payment options available at checkout.
Depending on availability at the time of purchase, accepted payment methods may include:
* Visa
* Mastercard
* Maestro
* Apple Pay
* Google Pay
* PayPal
The payment methods currently available to you will be displayed during checkout.
RYSEN does not require customers to send payment card details directly to us by email, message or other informal communication.
9. SHIPPING & DELIVERY
RYSEN currently delivers within Cyprus in accordance with our Shipping Policy.
Shipping methods, delivery areas, applicable charges, estimated delivery times, locker delivery arrangements and procedures relating to delivery issues are explained in our Shipping Policy
Please review the Shipping Policy before placing your order.
Delivery estimates are not guarantees unless expressly stated otherwise.
Nothing in this section affects any mandatory rights you may have under applicable consumer law in relation to delivery.
10. RETURNS, EXCHANGES & RIGHT OF WITHDRAWAL
Your rights and our procedures regarding returns, refunds, size exchanges and the statutory right of withdrawal are explained in our Returns, Refunds & Exchanges Policy
Where applicable, customers have a statutory right to withdraw from an online purchase within the period provided by applicable consumer law.
RYSEN also provides access to an online withdrawal function.
Please refer to our Returns, Refunds & Exchanges Policy for the applicable procedure, deadlines, return conditions, return shipping arrangements and refund information.
Nothing in these Terms limits your statutory right of withdrawal or other mandatory consumer rights.
11. FAULTY OR NON-CONFORMING PRODUCTS
RYSEN products are covered by the statutory legal guarantee and conformity rights provided by applicable consumer law.
For new goods, applicable consumer law provides a minimum two-year legal guarantee from the date of delivery.
If a product is faulty, does not conform to the contract or does not correspond to what was ordered, you may be entitled to the remedies available under applicable law.
Further information about reporting a faulty, defective or incorrect item can be found in our Returns, Refunds & Exchanges Policy.
The statutory legal guarantee does not cover damage resulting from misuse, accidental damage, failure to follow applicable care instructions or normal wear and tear where the issue is not the result of a lack of conformity for which RYSEN is legally responsible.
Nothing in this section limits any statutory rights available to you.
12. PRODUCT CARE & USE
Customers should follow the care instructions provided with RYSEN products and any relevant Care Guide made available on our website.
RYSEN is not responsible, to the extent permitted by applicable law, for deterioration or damage caused by misuse, improper care, accidental damage, failure to follow care instructions or normal wear and tear.
This does not affect your rights where a product is faulty or non-conforming under applicable consumer law.
13. INTELLECTUAL PROPERTY
The content available through the RYSEN website, including RYSEN branding, logos,
photographs, product imagery, videos, graphics, written content, campaign material and other original content, may be protected by intellectual property rights belonging to RYSEN or used by RYSEN with appropriate permission.
You may access and use our website for personal, non-commercial shopping purposes.
Unless permitted by law or expressly authorised by RYSEN in writing, you may not copy, reproduce, republish, distribute, modify, commercially exploit or otherwise use protected RYSEN content for commercial purposes.
Nothing in these Terms grants you ownership of, or any licence to use, RYSEN intellectual property except to the limited extent necessary for ordinary personal use of the website.
14. ACCEPTABLE USE OF OUR WEBSITE
You must not use the RYSEN website:
* for fraudulent, unlawful or abusive purposes;
* to attempt unauthorised access to the website, its systems or related services;
* to interfere with the security, operation or functionality of the website;
* to introduce malicious code, viruses or other harmful technology;
* to infringe the intellectual property or other rights of RYSEN or third parties; or
* to engage in unauthorised automated extraction, scraping or commercial exploitation of website content where such activity is not permitted by law or by RYSEN.
Where reasonably necessary, RYSEN may take appropriate action to protect the website, its customers and the business from fraudulent, unlawful or abusive activity.
15. WEBSITE AVAILABILITY
We aim to keep the RYSEN website available and functioning correctly.
However, we cannot guarantee that the website will always be available without interruption or that it will always be free from temporary technical errors.
We may temporarily suspend or restrict access where reasonably necessary for maintenance, security, technical reasons or circumstances outside our reasonable control.
Nothing in this section limits liability that cannot legally be excluded or restricted.
16. EVENTS OUTSIDE OUR REASONABLE CONTROL
RYSEN will not be responsible, to the extent permitted by applicable law, for a failure or delay in performing an obligation where that failure or delay is caused by circumstances outside our reasonable control.
Such circumstances may include significant transport or logistics disruption, widespread technical or communications failures, natural disasters, governmental restrictions, strikes or other exceptional external events.
Where such circumstances affect an order, we will take reasonable steps to minimise the impact and fulfil our obligations as soon as reasonably possible.
This section does not remove or limit any mandatory consumer rights, including rights that may arise where goods are not delivered within the applicable timeframe.
17. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited.
To the maximum extent permitted by applicable law, RYSEN will not be responsible for indirect or consequential losses that were not reasonably foreseeable as a result of a breach by RYSEN.
RYSEN is not responsible, to the extent permitted by law, for loss or damage resulting from misuse of a product, accidental damage, failure to follow care instructions, normal wear and tear or use of a product in a manner for which it was not reasonably intended.
Sizing information, fit guidance and other general product guidance are provided to assist customers but individual fit and preference may vary.
Nothing in this section affects your statutory rights in relation to faulty or non-conforming goods or any other liability that cannot legally be excluded.
18. COMPLAINTS & CUSTOMER SERVICE
If you have a question or complaint relating to your order, a RYSEN product or our service, please contact us through:
Email: info@rysenactivewear.com
Contact Form on our website
Please provide your order number and sufficient information for us to understand and investigate your enquiry where relevant.
We aim to respond to customer enquiries and complaints within 1–2 business days.
We encourage customers to contact us directly so that we can try to resolve any issue promptly.
Making a complaint does not affect your statutory consumer rights.
19. GOVERNING LAW & DISPUTES
These Terms and purchases made through the RYSEN website are governed by the laws of the Republic of Cyprus, without prejudice to any mandatory consumer rights provided by applicable law.
If a dispute arises, we encourage you to contact RYSEN first so that we can attempt to resolve the matter directly.
Nothing in these Terms restricts any right you may have to pursue a complaint, remedy or legal action available to you under applicable law.
20. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, website, services, operational practices or legal requirements.
The latest version will be published on this page together with the date on which it was last updated.
Changes will not retrospectively alter the terms applicable to orders already accepted, unless required by law.
21. CONTACT US
If you have any questions about these Terms & Conditions, please contact:
RYSEN Activewear
Registration Number: EE6289α
Business Address: Larnaca 6012, Cyprus
Email: info@rysenactivewear.com
We aim to respond to customer enquiries within 1–2 business days.